How long do I have access to the courses?
You have unlimited access to all courses and materials for as long as you stay a member.
This includes all updates to new and existing courses too. You only loose access to the courses when you cancel your membership.
Can the price change for members?
Whenever you join you secure the fee that you pay when you enter.
In other words, you will never be charged more than what you signed up for for as long as you remain a member at that price point.
If you choose to cancel and then join us again at a later point, there is always a risk that the price has changed.
How do I find the courses inside the membership area?
You will be able to see an overview of all the courses when you click the "My Courses" tab in the top menu bar when you're logged in to your account.
How often will you update the content in the membership?
We will update the membership with new content every month to give dedicated members as much value as possible.
(Includes member exclusive content!)
As a new member, can I access old content?
Yes. All new course additions (excluding the pattern program) to the membership will be saved and available whenever you choose to join.
This means that the membership consists of an ever-growing library of amazing embroidery and art courses for you to love!
When will I be billed?
You always get billed on the same day each month.
That means, if you sign up the 17th on your first month, you will always be billed on the 17th of each month you stay with us.
How do I cancel my membership?
Simply log in to your account and head to "My account" in the top right corner. There will be a drop-down menu where you choose "Manage subscriptions"
You can easily join and cancel whenever and however many times you want.
You can for example, join us for a course this month, cancel the next and then join again when there is a release of a new course or workshop that suits you.
Why would you join a membership?
You may have looked through the Academy and thought wow it looks great, I'd love to try it - But I don't like memberships.
We get it. We used to be like that too, until we got the experience of being members in a personal membership (where you could actually communicate directly with the founders about your process!).
To join an independent membership, means that you join the tribe.
You become a part of something that has a direct impact on both your own and the lives of the small business owners who run it.
Because this is not a big corporate subscription, where you just see the bills ticking in month by month.
This is a lifestyle choice, where instead of purchasing a course that you maybe sit down to do for one weekend during the year, you choose to be proactive and spend a couple of hours (or more) every month.
Small steps on a regular basis lead to greater results and impact.
You are special
To join a personal membership like the Charles and Elin Academy, means that we know who you are and our greatest mission is to see you succeed.
We help you hold yourself accountable to your creative lifestyle with things such as member exclusive updates on what's going on every month.
We are also here to answer your questions no matter how detailed they are. There is no customer service assistant who don't know the answer - all your emails are answered by us - the creators and artists behind everything you find inside.